At The Wood Bowls we take pride that our products have the highest quality so you can rest assured we offer you a lifetime guarantee.
If you follow our care instructions* and one of your products ever cracks or breaks, we’ll offer you a free replacement**.
To request a replacement please email us at firstname.lastname@example.org with the subject line "Lifetime Guarantee" and attach a photo of your damaged item, describe the damage and include your order number.
We will provide you with a store credit you can use towards your replacement item. We'll simply pass on the shipping and handling fees to you. You'll pay absolutely nothing for the product itself.
Keep in mind each of our products are hand crafted and made from different pieces of wood, no single piece is entirely the same.
**As long as we have stock of the product, since many items are hand-made limited in quantity, we can only replace what we have in stock. If out of stock, we can exchange for item of similar value.